3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
2.     Fraud:  Too many people have been victimized by glib sales reps with promises of cheap electricity flowing in an unending stream only to discover that, as is so often true, “it ain’t necessarily so”.  They’ve been locked into unwanted term contracts or there’s a catch – some utilities will give you the great rate only if you meet a usage minimum; basically, the “rate” is, in actuality, a “bulk purchase” discounted fee – or they paid a deposit never to hear from the rep again.
If you want your electricity plan to be as stable and reliable as your recliner, Quick Electricity has some trustworthy, low-cost, long-term plans for you from the top light companies in Houston, Dallas and the rest of energy deregulated Texas. These by-year plans reduce cost fluctuation and eliminate hassle from switching and renewing plans. Choose from 12-Month and 24-Month Fixed Rate plans.
There’s some smart money placing big bets on a rebound for oil. Blackstone Group LP BX, -5.27%  President Hamilton “Tony” James said last month that the company was “scrambling” to invest up to $10 billion in energy companies, according to Bloomberg. Blackstone CEO Stephen Schwarzman said during the company’s earnings call on Jan. 29 that the majority of Blackstone’s energy investments were “oil-price agnostic, including energy-transportation infrastructure where we have off-take agreements, merchant power, renewables and other types of energy-oriented investing.”
Utility companies are responsible for transmission and delivery of electricity even in energy deregulated parts of Texas and should be contacted in the event of a power outage. Your retail energy supplier may provide you competitive electric rates or exceptional customer service, but they cannot repair power lines or restore your service. In the case of an emergency, contact:
 1.     Contracts:  Before, there were no contracts.  You signed up or you didn’t.  When it’s the only game in town, you have to play by their rules.  Nowadays, you’ll see these ultra-fabulous rates bandied about but it’s only by carefully scrutinizing the fine print that you’ll discover those wonderful rates come with a one-year lock-down or other catches.
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