The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
OPEC nations, along with Russia and Mexico, have refused to cut production, which is their traditional tool to prop up oil prices, out of fear of losing market share to the U.S., which has transformed the international oil market by greatly expanding hydraulic fracturing over the past decade. And U.S. producers might not lower production as quickly as some investors expect because of the significant improvement in the efficiency of horizontal fracturing wells.
Agera Energy is a leading supplier of electricity and natural gas; serving residential, small business and large commercial /industrial customers across the United States with one of the finest trained sales staff and first-class customer service representatives in the industry. Founded in 2014 the company operates in 16 markets and offers customized electricity and natural gas plans, fixed and variable contract terms, and renewable energy options.
For 70 years, Plymouth Rock Energy has helped manage the energy needs of homes, multi-family residences, and commercial & industrial sites. Through their advanced price options and plan offerings, they remain committed to providing exceptional personal service and custom solutions to meet each specific need. They continue to expand to reach new markets throughout the U.S., garnering a positive reputation for exceptional prices, timely delivery and remarkable customer service.
3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.