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3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
It’s very important to do your own research to understand the business focus of the company you are considering, as well as tax advantages (and possible disadvantages) if the company is a limited partnership. For example, Seadrill Ltd. SDRL, -4.77%  provides offshore-drilling services worldwide. Seadrill Partners LLC SDLP, -3.52%  operates offshore-drilling rigs under specific contracts with several major oil companies, including Exxon Mobil Corp. XOM, -2.78%  and Chevron Corp. CVX, -2.81%  
It's important to examine all of your options for you to find the best electricity rates. In Stafford, energy providers have to shine in a competitive market by offering great deals. By taking the time to compare electricity rates from as many providers as you can, you could find cheap electricity in Stafford and lower your energy expenses each month!
Keeping on top:  With deregulation, a whole host of electric resellers jumped into the market because there’s a whole lot of electricity to sell:  if Texas were a country, it’d be the 11th largest electricity consumer in the world!  Just by itself, it uses as much electricity as Spain or Great Britain!  That means there’s a whole lot of information you have to find, absorb, and process to make sure you’re getting the best rate for your needs.
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