On the one hand, long-term, fixed-rate (contract) plans offer stability in pricing. If energy supply costs suddenly go up in your area, you won’t be left paying more than what you bargained for.  You’ll have peace-of-mind.  If you want to switch out of your contract before it ends with a lower cost plan, you’ll likely face a cancellation fee (early termination fee).
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.

It is not a well-known fact that consumers can take advantage of energy deregulation and choose an alternative energy supplier, known as an Energy Service Company (ESCO). In addition to offering lower electricity and gas rates, an ESCO can provide other energy options, not otherwise available by your local traditional utility company, such as renewable green energy (solar, wind or hydropower) and fixed-rate plans. Energy deregulation allows residents and businesses to shop around for energy, compare electricity and gas rates, find the cheapest providers and easily switch electricity and gas suppliers online. Compare ESCOs and their rates, choose the cheapest electricity or gas provider, and you can reduce your energy expense, such as Con Edison electric or gas bill, if you live in New York City, or United Illuminating or Eversource bill if you live in Connecticut or Public Service Electric and Gas, Jersey Central Power and Light, Atlantic City Electric, Rockland Electric Company bill if you live in New Jersey. PowerSetter specializes in educating New York, New Jersey and Connecticut residents about comparing electricity and gas providers, and making switching energy suppliers an easy and painless process. In addition to offering tools to compare energy rates, PowerSetter only selects plans with no hidden monthly and/or enrollment fees and works with the most reliable and trusted alternative electric and gas companies.
3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
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