To do so, we used five of the state’s largest electricity companies to explore six things you'll have to evaluate when you're comparing plans and providers: We’ll walk you through customer satisfaction scores, running the numbers on rates, and calculating the impact of different fees, discounts, and contract types. We'll weigh in on extra perks, like points, and green energy too.
CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
That means that customers in Houston paid an average of $5,500 more for electricity over a 14-year time span beginning in 2002, according to the group that buys electricity on behalf of municipal governments in Texas. The calculation, which uses data from the U.S. Energy Information Administration, assumes monthly electricity use of 1,300 kilowatt hours.
Entrust Energy is a privately owned retail electricity and natural gas provider. With over 100,000 customers, it is one of the fastest growing providers in the nation. Entrust not only offers competitive rates and reliable customer service, but they have also eliminated all unnecessary monthly customer fees to show appreciation to their loyal customers. Entrust’s Customer Care Center, located in the US, provides personalized assistance to all customers to help reinforce the commitment to upholding the highest customer service standards in the industry.
Texas electricity rates are on their way down again. After a summer spike, electricity rates across Texas have fallen. Utility officials were concerned about having enough electricity to meet peak summer demand. This resulted in electricity providers increasing the rates on their fixed rate plans in anticipation of higher wholesale electricity prices.
Residential real-time pricing customers pay electric supply prices that vary by the hour. To make a meaningful comparison between variable RRTP rates and RES offers, customers should compare their past electric supply cost savings from the total Electric Supply section of the bill, provided by their RRTP provider, with an electric supply cost savings estimate provided by RESs. Alternatively, customers can compute their average real-time hourly price in cents per kWh (each month the average real-time price is equal to the total of the Electric Supply section of the bill divided by the monthly kWh) to compare with RES offers posted in cents per kWh. Customer should bear in mind, however, that because RRTP rates vary over time, past savings do not predict future savings, but only serve as a guide to compare past performance.
Variable Rate Plans: Designed as month-to-month contracts, these plans are in total control of your energy provider, which can shift the price you pay per kWh at its discretion. This means you, the consumer, are in a better place to reap the benefits when the energy market falls — but it also means you're at risk for hikes in prices, whether as a result of natural disasters or the provider's bottom line. Variable plans always offer a full year of price history to show the average price per kWh so you can get a sense of what you're getting into (like this one from Reliant) and know this: Variable plans don't have cancellation fees. You can cut your service at any time — a huge incentive for REPs to keep their prices reasonable.
uSwitch 2018 customer ratings are based on an independent YouGov survey that was conducted between 7 November and 1 December 2017. A total of 17,313 UK energy customers were asked to rate their energy supplier on overall satisfaction, transfer process, value for money, customer service and how likely they were to recommend. We equally weighted those five scores across suppliers with at least 50 responses to create an average supplier rating for each.
It's important to examine all of your options for you to find the best electricity rates. In Stafford, energy providers have to shine in a competitive market by offering great deals. By taking the time to compare electricity rates from as many providers as you can, you could find cheap electricity in Stafford and lower your energy expenses each month!
2. Fraud: Too many people have been victimized by glib sales reps with promises of cheap electricity flowing in an unending stream only to discover that, as is so often true, “it ain’t necessarily so”. They’ve been locked into unwanted term contracts or there’s a catch – some utilities will give you the great rate only if you meet a usage minimum; basically, the “rate” is, in actuality, a “bulk purchase” discounted fee – or they paid a deposit never to hear from the rep again.