PSE&G serves nearly three quarters of New Jersey's population in a service area that spans the state from Bergen to Gloucester Counties. PSE&G is the largest provider of electric service, servicing 2.2 million customers in more than 300 urban, suburban and rural communities, including New Jersey's six largest cities. The current PSE&G Price to Compare for electricity supply is 12.598¢ per kWh — effective 10/1/2016 through 5/1/17.
That means that customers in Houston paid an average of $5,500 more for electricity over a 14-year time span beginning in 2002, according to the group that buys electricity on behalf of municipal governments in Texas. The calculation, which uses data from the U.S. Energy Information Administration, assumes monthly electricity use of 1,300 kilowatt hours.
3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.