Every single energy supplier in the UK is regulated by Ofgem, the industry regulator. This means that the smaller, lesser-known companies have to follow exactly the same rules as the bigger, more established ones. If a company goes bust, you’ll be covered by Ofgem – they’ll ensure your supply isn’t cut off, and they’ll appoint a new supplier to take over your tariff.
The Customer Information List includes the name on your electric account (corporate name, where applicable), your mailing and service addresses, monthly meter reading date, and rate class. In addition, your monthly kilowatt-hour usage (and demand where applicable) for the previous twelve months at your current location will be included. The list will be updated on a quarterly basis.
The Electric Reliability Council of Texas (ERCOT) does it for you. When you sign up for a plan with a new provider, ERCOT will send you a mailer confirming the switch. You have three days upon receiving the mailer to change your mind. If you don't, you'll have a new provider within seven days, and ERCOT will notify your old provider. Just remember, if you abandon a contract before it's complete, you will be on the hook for any fees or penalties detailed in its Terms of Service.
There was a time when electricity was electricity. Like so many other places around America, in Houston, electricity didn’t mean “cheap electricity”. But you moved into your home and you called the utility and they turned on the power and the bill came in and you paid it every month. Oh, sure, you might grumble at the amount but then you’d go around and yell at the kids for leaving the lights on and the TV blaring with nobody in the room or maybe you’d look into buying more energy-efficient appliances. When it came down to it, the Bill was the Bill. Either you paid the bill or you ate dry packet meals, had cold showers, and watched TV by peering through the neighbor’s window after dark (preferably once they’d turned the TV on). What’s that? You want cheap electricity? Sure thing: call 1-800-WHO-CARES any time during regular business hours of 2:17am to 3:04am Sundays only.