3.     Customer service:  When the only utility available has lousy customer service, nobody is surprised.  They don’t even pretend to care – they know they have you over a barrel.  With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
The freedom to choose your energy rates in Maryland is not only available in homes but also to commercial customers. In fact, more than 90% of large businesses in the state have enrolled with alternative suppliers. This competition between energy suppliers to provide lower prices for businesses could be why commercial electric prices in Maryland are lower than the national average this year. If the same competition between suppliers existed for residential customers, prices might also decrease. However, without participation in energy choice, suppliers are not forced to compete for your business. Want to see the available rates? Enter your ZIP code above.
The Texas Senate Bill 7, passed in 2002, gave 5.6 million Texans the power to choose a retail electric provider (REP) to supply electricity to their home or business. This bill facilitated a competitive energy marketplace that 85 percent of Texans can capitalize on today. Energy choice is available to residents in Houston, Dallas/Fort Worth as well as other cities in Texas.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
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Keeping track of the trends and price fluctuations in the energy market is key if you want to find cheap electricity in Stafford. SaveOnEnergy.com® can help you monitor Stafford electricity rates so you can buy when the time is right. We partner with a number of electricity companies in Stafford to bring you up-to-date information on rates and plan options. Using our tools, you can compare electricity rates until you find a plan that works for your needs. Just enter your ZIP code now to get started.
Provider of consumer technology platform designed to connect millions of users with clean, efficient and sustainable energy products. The company’s consumer technology platform leverages digital marketing tactics, including a multi-channel prospecting platform, to penetrate the massive retail energy sector, enabling consumers to access clean power that is good for their home and the environment.
 1.     Contracts:  Before, there were no contracts.  You signed up or you didn’t.  When it’s the only game in town, you have to play by their rules.  Nowadays, you’ll see these ultra-fabulous rates bandied about but it’s only by carefully scrutinizing the fine print that you’ll discover those wonderful rates come with a one-year lock-down or other catches.
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