The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
For over 10 years, CenStar Energy has been a leading electricity and natural gas supplier in New York, New Jersey, and Ohio. The company offers green plans, and has a range of options in shorter and longer end of the market. They offer competitive pricing in traditional and renewable energy products, and help you take control of your electricity and gas bills!
Think Energy is an electricity provider serving residential and commercial customers in Connecticut, D.C., Delaware, Illinois, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island and Texas. It is one of the largest independent energy suppliers in the US, with its parent company Engie Resources named the No. 1 brand in the utilities sector for five consecutive years by Brand Finance Global 500. They offer unparalleled customer service, and bring vast experience in the energy field. Their offerings range from 6 to 24 months, and they offer both residential and commercial plans.
1. Contracts: Before, there were no contracts. You signed up or you didn’t. When it’s the only game in town, you have to play by their rules. Nowadays, you’ll see these ultra-fabulous rates bandied about but it’s only by carefully scrutinizing the fine print that you’ll discover those wonderful rates come with a one-year lock-down or other catches.