CenterPoint Intelligent Energy Solutions LLC, IES, which manages TrueCost, is not the same legal entity as CenterPoint Energy Resources Corp. (CERC) or CenterPoint Energy Houston Electric, LLC (CEHE), nor is IES regulated by the Railroad Commission of Texas or the Public Utility Commission of Texas. You do not have to buy products or services from IES in order to continue to receive quality regulated services from CERC or CEHE.
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
That means that customers in Houston paid an average of $5,500 more for electricity over a 14-year time span beginning in 2002, according to the group that buys electricity on behalf of municipal governments in Texas. The calculation, which uses data from the U.S. Energy Information Administration, assumes monthly electricity use of 1,300 kilowatt hours.
If you want your electricity plan to be as stable and reliable as your recliner, Quick Electricity has some trustworthy, low-cost, long-term plans for you from the top light companies in Houston, Dallas and the rest of energy deregulated Texas. These by-year plans reduce cost fluctuation and eliminate hassle from switching and renewing plans. Choose from 12-Month and 24-Month Fixed Rate plans.
Variable Rate Plans: Designed as month-to-month contracts, these plans are in total control of your energy provider, which can shift the price you pay per kWh at its discretion. This means you, the consumer, are in a better place to reap the benefits when the energy market falls — but it also means you're at risk for hikes in prices, whether as a result of natural disasters or the provider's bottom line. Variable plans always offer a full year of price history to show the average price per kWh so you can get a sense of what you're getting into (like this one from Reliant) and know this: Variable plans don't have cancellation fees. You can cut your service at any time — a huge incentive for REPs to keep their prices reasonable.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
PPL Electric Utilities services over 1.4 million electricity customers in the central and eastern Pennsylvania counties of Lancaster, Lehigh, Pike, Monroe, Carbon, Schuylkill, Dauphin, Cumberland, Perry, Juniata, Northumberland, Snyder, Union, Clinton, Lycoming, Montour, Columbia, Luzerne, Lackawana and Wayne. The current PPL Price to Compare for electricity supply is 7.439¢ per kWh — effective 12/1/16 through 5/31/17.
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
In Texas' deregulated energy market, customers must pick their own electricity provider, all of which offer different rates per hour of power usage. You can shop for other power plans on the state-run website, www.powertochoose.org, or try an alternative website, like www.texaspowerguide.com to help find the cheapest plan. Keep in mind that many retail electricity contracts carry penalties for early termination.
Founded in 2008, Frontier Utilities is a retail electric and gas provider serving deregulated Texas, New Jersey, Pennsylvania, Ohio and Illinois; dedicated to providing honest and innovative electricity solutions for both residential and commercial customers. They offer a wide variety of plan options that serve different needs of their customers. Frontier Utilities is A-Rated on the Better Business Bureau and has won the Distinction Award for 4 years in a row (2014, 2015, 2016, 2017).