It’s worth noting that you can switch for free with no exit fee 42-49 days before the end of your contract. Under Ofgem’s standards of conduct, energy firms have to give you between 42 and 49 days’ notice of your tariff ending. You can use this time to decide whether to stick with them, or switch. If you decide to switch, you won’t be charged an exit fee.
On the one hand, long-term, fixed-rate (contract) plans offer stability in pricing. If energy supply costs suddenly go up in your area, you won’t be left paying more than what you bargained for. You’ll have peace-of-mind. If you want to switch out of your contract before it ends with a lower cost plan, you’ll likely face a cancellation fee (early termination fee).
It is not a well-known fact that consumers can take advantage of energy deregulation and choose an alternative energy supplier, known as an Energy Service Company (ESCO). In addition to offering lower electricity and gas rates, an ESCO can provide other energy options, not otherwise available by your local traditional utility company, such as renewable green energy (solar, wind or hydropower) and fixed-rate plans. Energy deregulation allows residents and businesses to shop around for energy, compare electricity and gas rates, find the cheapest providers and easily switch electricity and gas suppliers online. Compare ESCOs and their rates, choose the cheapest electricity or gas provider, and you can reduce your energy expense, such as Con Edison electric or gas bill, if you live in New York City, or United Illuminating or Eversource bill if you live in Connecticut or Public Service Electric and Gas, Jersey Central Power and Light, Atlantic City Electric, Rockland Electric Company bill if you live in New Jersey. PowerSetter specializes in educating New York, New Jersey and Connecticut residents about comparing electricity and gas providers, and making switching energy suppliers an easy and painless process. In addition to offering tools to compare energy rates, PowerSetter only selects plans with no hidden monthly and/or enrollment fees and works with the most reliable and trusted alternative electric and gas companies.
In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.
Whether you live in a large city or small town, we can save you money! Where do we provide Texas electricity? We service customers in more than 400 deregulated communities in Texas. We work with principal utilities throughout the state of Texas to provide prepaid electricity. The utilities are: Oncor in the Dallas / Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; AEP North in Abilene and other North Texas communities.
The complaints filed against providers aren't a perfect mirror of the J.D. Power customer satisfactions scores. Just Energy, which earned only two J.D. Power Circles and earned the second-lowest score, had only 21 complaints recorded with the Public Utility Commission. But it's helpful to view these complaints in aggregate: Over 50 percent of the 1,119 total complaints fall under "billing" — another reason to seek out a provider with high customer satisfaction in that area in particular.
When it comes to the electricity itself, there is no difference at all. A cheap electric supply is the same electricity, it's simply provided by a new supplier (unless you opt for green energy - more on that here). As suppliers buy and generate different sets of energy they also have different prices. What's more, you might be on a tariff that is simply more expensive, such as a standard tariff. If you decide to switch electricity don't equate a lower price with worse service.
1. Contracts: Before, there were no contracts. You signed up or you didn’t. When it’s the only game in town, you have to play by their rules. Nowadays, you’ll see these ultra-fabulous rates bandied about but it’s only by carefully scrutinizing the fine print that you’ll discover those wonderful rates come with a one-year lock-down or other catches.